Privacy
Policy

We collect information you provide directly to us when you create an account, place an order, subscribe to our communications, or contact us for support. This includes your name, email address, postal address, phone number, and payment information.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your interactions with our pages. We use cookies and similar tracking technologies to collect this data.

The information we collect serves the singular purpose of delivering you an exceptional experience — processing and fulfilling your orders, communicating with you about your purchases, and personalising your journey with Montclair.

We use your data to send transactional communications including order confirmations, shipping notifications, and customer service responses. With your explicit consent, we may also send you editorial content, collection announcements, and curated communications we believe will be of genuine value to you.

Montclair does not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. We share your information only with trusted service providers who assist us in operating our website, conducting our business, and serving you — subject to strict confidentiality agreements.

These partners include payment processors, shipping carriers, and technology infrastructure providers. Each is vetted with the same standard of excellence we apply to every aspect of our craft.

We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your payment information is encrypted using SSL technology and processed through certified payment gateways.

While we employ rigorous safeguards, no method of transmission over the internet is entirely secure. We continuously evaluate and improve our security practices to maintain the highest standard of protection for your data.

You have the right to access, correct, or delete your personal information at any time. You may also object to certain processing activities, request data portability, or withdraw consent where processing is based on consent.

To exercise any of these rights, contact our privacy team at privacy@montclair.co. We will respond to your request within 30 days. If you are located in the European Economic Area, you may also lodge a complaint with your local supervisory authority.

We use cookies to enhance your experience on our website. Essential cookies are required for the website to function correctly. Analytical cookies help us understand how visitors interact with our content. Marketing cookies, used only with your consent, enable us to deliver relevant communications.

You can control cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of some features.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will notify you by email or by prominently posting a notice on our website prior to the changes taking effect.

We encourage you to review this policy regularly. Your continued use of our services after any changes constitutes your acceptance of the updated policy. This policy was last updated in January 2024.